Former White House Press Secretary Robert Gibbs appeared on MSNBC’s Morning Joe this morning to talk about the White House’s claim that the Obamacare website is now working more than 90 percent of the time:
Mark Halperin: Is the administration being as forthcoming as it could be or should be about what’s working and what’s not?
Gibbs: Well look I think the notion that it works for a vast majority of users is obviously, as many have pointed out, is an arbitrary measure. We don’t know the exact number. It is clear from reporting that people are having a better user experience. Again I think the pressure now will be on the administration to be more forthcoming about what’s happening on the back end and whether insurance companies are getting the information.”
Gibbs went on to say that the administration has to work with the insurance companies to make sure they are not getting duplicative or orphan information, which would hinder their ability to enroll people in Obamacare.
And the back end is definitely part of the problem. According to CBS News, the insurance companies are not receiving the information they need, which means that many people who think they are being enrolled, actually are not. In other words, while the administration is now saying that they have achieved their target of allowing people to access the federal website, many, if not most, of those people are unable to enroll.
The low number of enrollments to date will mean that the administration will miss its target of seven million people by the end of March, which threatens to push up costs and rates in 2015.
One person who isn’t worried about the botched rollout and subsequent problems is former White House senior adviser David Plouffe, who told ABC’s George Stephanopoulos on Sunday that “it may take until 2017” before Obamacare works really well.
That’s not what Obama promised. But as we have learned, he is better at breaking promises that keeping them—especially when it comes to Obamacare.