The American Customer Satisfaction Index rankings of Internet news and information sites has just been released and for the second consecutive year FoxNews.com finished at number one.

The website, which has only been ranked for two years, also maintained its score of 82. Finishing behind FoxNews.com was ABCNews.com (77), USAToday.com (76), CNN.com (74), MSNBC.com (74), NYTimes.com (73) and the HuffingtonPost.com, finishing last in its first year of being ranked at 69.

Only ABCNews.com (+2) and CNN.com (+1) increased their scores while the others either held steady or lost ground. NYTimes.com (-3) suffered the biggest drop, knocking them from number three to number five overall in the rankings.

 

	Base- line	95	96	97	98	99	00	01	02	03	04	05	06	07	08	09	10	11	Previous Year % Change	First Year % Change
E BUSINESS							63.0	65.0	68.7	71.4	72.5	75.9	76.5	75.2	79.3	81.5	73.5	75.4	2.6	19.7
Internet News & Information									73	74	75	75	73	75	75	74	74	73	-1.4	0.0
FOXNews.com									NM	NM	NM	NM	NM	NM	NM	NM	82	82	0.0	0.0
ABCNews.com									74	74	74	74	73	74	75	71	75	77	2.7	4.1
USATODAY.com									71	72	72	72	74	72	73	74	77	76	-1.3	7.0
CNN.com (Time Warner)									72	72	74	72	74	73	73	71	73	74	1.4	2.8
MSNBC.com (NBC/Microsoft)									73	74	74	73	72	74	76	73	74	74	0.0	1.4
NYTimes.com									71	70	72	72	72	73	75	73	76	73	-3.9	2.8
All Others									73	75	75	78	74	77	76	75	73	72	-1.4	-1.4
The Huffington Post (AOL)																		69	N/A	N/A

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